Direct Checkout and Refund Policy

Polar processes direct RunShelf purchases as merchant of record. Send refund requests to [email protected]; RunShelf processes approved refunds through Polar.

We guarantee a full refund of the purchase price for any direct RunShelf web purchase when you request it within 14 calendar days after purchase.

Mandatory statutory consumer rights remain unaffected. A completed refund deactivates the related license.

Contact [email protected] with enough purchase information to identify the transaction.